“We were the first company to introduce a life-time guarantee on watch batteries. The only alternative I have considered is sending it to Tag - but a service will cost me £230 per the Tag website. If this is the case then our branch colleagues will keep you informed. That’s £24.95 please’.

Under a tenner? For a modest charge, we can offer you a lifetime battery guarantee. Providing who ever fitted the new battery refitted the original gasket providing it isn’t damaged it should be fine for normal wear, if you want to go swimming while wearing your watch you will need to get it double checked plus a pressure test to be certain all is well. Q: Are you able to service mechanical watches?

If they can’t they are likely quite incompetent. – Not AC it There are no items in your Shopping Basket. Who said there was something wrong with learning to do jobs yourself? Since different watches involve varying levels of work I can’t believe one simple guarantee fits all circumstances. While £20 sounds a bit steep to fit a battery in some Casio watches, a large number of them are very complicated, particularly WaveCeptor or dual display models. – Drop dirt in the watch clogging the movement – Lift the movement contacts above the pushers

I have had watches in with seals missing, broken or damaged by the person who did the previous battery change and the customer wasn’t even aware of the problem.

Just had my Rotary watch battery renewed for £9.99 at H Samuels with no guarantee for being waterproof, if that was required it would be more expensive. It’s not really like me to be embarrassed but, on this occasion, I wasn’t really sure how much it should have cost. Depending on the watch model and the complexity to change the battery £15.00 is acceptable, I charge either £5.00 or £10.00 for battery replacement using swiss silver oxide so something like a Sekonda, Seiko or Rotary would generally be £5.00 as they are relatively straightforward to do and Omega, TAG, Longines I charge £10.00 as they tend to have straps and covers to deal with, also I clean … How much should you pay to get your watch battery changed? It offers a comprehensive back-up to our colleagues in-store.

Q: Do you repair Clocks?

Yes I was quoted £20 to replace a battery in a casio watch in the Oracle, Reading.

The idea that all you need are the tools is pretty ignorant. I do not conduct a hydrostatic pressure test but apply a touch of Sil Grease to the rear plate O ring or replace as required. https://www.youtube.com/watch?v=yoGSitkVwjM.

I’ve spent the past few years limiting my time-telling to checking the clock on my smartphone. I had my chance to say ‘no, don’t worry, I’ll go somewhere cheaper’. Hello Tony, I must admit I’m not very familiar with the FOSSIL smart watch but I do believe it does not use a normal rechargeable battery as used in the SEIKO Kinetic/CITIZEN Eco Drive ranges.

today I paid £21.95 for a new battery and fitting for my Skagen watch at Timpsons heel bar in West Quay, Southampton. My unbranded everyday watch is one of the most reliable I have ever had and a battery exchange is quick and cheap at a van in the main shopping street!

@PaddySteen The price of the battery with free fitting as a courtesy, customer service for the win, — Bill Burnell (@Waylander101) January 13, 2013.

No, but you did imply that replacing a watch battery yourself might be false economy, but it all depends on the example. In my experience many customers don’t seem to fully understand it which I imagine is more a fault of Timpsons staff or advertising clarity. I don’t want anyone to get the wrong idea, I don’t have a beef with Timpsons specifically (in fact I believe them to be a good company overall), I’ve just seen that many jobs carried out improperly by cobblers that it grinds my gears a bit especially when they market ‘lifetime’ batteries. I have no personal experience, so do Timpson’s claim that their batteries last a lifetime – or merely undertake to replace them free of charge when they expire? I say multiple because some independents do have a skilled watch repairer on-site whereas it’s rare in a multiple. Without knowing the full details of what was actually done it is difficult to give a like for like costing and would be unfair to comment on the people concerned just using assumptions as to what was or wasn’t done. – Snap a rigid strap

While our members have agreed to abide by the BHI’s Code of Practice, the BHI is unable to intervene in disputes that may occur between repairers and clients, and recommend that wherever possible such issues are resolved amicably and avoid legal recourse if at all possible.”.



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